Constantly available online –
the GRUNWALD spare parts catalogue
We make life for machine operators as easy as we possibly can. That is why we developed our electronic spare parts catalogue (eETK) all those years ago. The Internet version covering all the GRUNWALD cup and bucket fillers we have supplied went live in April 2016. This additional service is available to GRUNWALD customers free of charge, offering them several key benefits.
Each GRUNWALD cup filler and each GRUNWALD bucket filler is constructed according to the customer's individual needs and requirements. Consequently, there is no such thing as a one-size-fits-all spare parts catalogue at GRUNWALD. We are one of only a handful of machinery manufacturers to offer this special service as an extra. With this eETK, our customers are free to choose any device they like. Once their account has been activated, they can access the system via a permanently installed computer or a mobile device, such as a notebook or smartphone. Each customer-specific online version of the spare parts catalogue is available for use at any time. What's more, all eETK systems are continually being updated and expanded by our staff. As a result, GRUNWALD customers can rest assured that their enquiries are always based on the latest data when they submit them to our spare parts sales department via their basket (which triggers an automatic e-mail).
The eETK is supplemented by additional documentation covering purchased parts such as motors. This information is appended as a PDF. The system likewise contains certificates and our own machine documentation in the popular PDF format.
During our decision-making process and also when introducing the eETK, we took care to ensure that the online spare parts catalogue would be extremely easy to use. However, if you are ever struggling to find the answer you need, our staff will be happy to provide you with expert assistance at any time.
The benefits at a glance
- Online access via permanently installed computers as well as mobile devices (notebook or smartphone)
- Data is continually being updated and expanded
- Automatic spare parts sales enquiries sent via e-mail
- Spare parts can be found in a matter of clicks
- Catalogue includes documentation covering purchased parts (e.g., motors), certificates and our own machine documentation