It is in the area of technical support
that truly superior service can be seen
For many years now, we have been offering a well-rounded package of after-sales services and service agreements for the more than 2,500 GRUNWALD machines in operation across the world. Just like everything else that comes from GRUNWALD, our technical support is tailored to the individual needs of each specific customer. In keeping with the motto of “Provide as much support as the customer wants for as long as they need it”, our service team will pull out all the stops to get you up and running again as quickly as possible.
If the worst comes to the worst and a really busy day ends up leading to operating errors or a format changeover does not get completed properly because everyone is in such a rush, GRUNWALD customers can count on access to expert support. On request, this can be provided for an unlimited period and until the machine is back up and running – even outside of normal working hours.
By opting for our flexible spare parts delivery service on top, our customers no longer have to worry and can focus instead on the challenges of day-to-day flexible production.
Feel free to contact us to find out more about our extended services and the technical support we offer for GRUNWALD machines. Our service team will be happy to advise you at any time.